OSOM Talent Terms of Service

[ATTORNEY REVIEW REQUIRED BEFORE PRODUCTION USE]

Public-facing terms of service governing use of the OSOM Talent platform. This is a compliance-aware production draft prepared from primary-source research on federal law, Arizona statutes, Maricopa County municipal ordinances, and benchmark gig-economy ToS (DoorDash, Uber, Grubhub, Amazon Flex, Instacart, TaskRabbit, Fiverr, Upwork). It is NOT legal advice and is NOT enforceable as-is. Have qualified Arizona counsel review before publication, particularly Section 13 (Arbitration), Section 14 (Class Action Waiver), and Section 11 (DMCA Designated Agent registration).

Effective Date: [CONFIRM WITH COUNSEL: set actual launch date] Last Updated: [CONFIRM WITH COUNSEL: set actual launch date] Version: 1.0-DRAFT Governing Law: Arizona (Maricopa County)

1. Acceptance of These Terms

1.1. These Terms of Service (the "Terms") form a binding agreement between you and OSOM Talent LLC, an Arizona limited liability company doing business as OSOM Talent and OSOM Street Team (the "Platform," "we," "us," or "our"). The Terms govern your access to and use of our websites at [CONFIRM WITH COUNSEL: domains], mobile applications, and related services (collectively, the "Service").

1.2. By creating an account, signing in, or otherwise using the Service, you agree to be bound by these Terms, our Privacy Policy, and any role-specific agreement applicable to you (the Worker Agreement, the Client Services Agreement, or the Community Guidelines). If you do not agree, do not use the Service.

1.3. Mandatory Arbitration; Class Action Waiver. Sections 13 and 14 contain a mandatory individual binding arbitration provision and a class, collective, and representative action waiver. Please read them carefully. If you do not opt out as described in Section 13.13, you and Platform agree to resolve disputes by individual arbitration rather than in court.

2. Who May Use the Service

2.1. Age. You must be at least 18 years old to register for or use the Service. The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information through the Service, contact us at info@osomtalent.com and we will delete it.

2.2. Authority. If you register on behalf of a business, you represent that you are authorized to bind that business to these Terms. "You" includes both the individual user and any business on whose behalf the individual is acting.

2.3. Roles. The Service supports three role types:

(a) Admin: Platform personnel with full operational and review authority. (b) Client: businesses or individuals who hire Talent through the Service. Use as a Client is also governed by the Client Services Agreement. (c) Worker (also called "Talent" or, where the role is street-team distribution, "Distributor"), independent contractors who perform tasks through the Service. Use as a Worker is also governed by the Worker Agreement.

2.4. One Person, One Account. Each user must use only one account, in their true legal name, and must keep account credentials confidential. You are responsible for all activity under your account.

3. Account Registration and Verification

3.1. To create an account, you must provide an email address, password, role selection, and, depending on role, additional information (legal name, phone number, mailing address, payment method, tax-reporting information for Workers, and a category profile for Workers).

3.2. Platform may, at its discretion, verify your identity, your stated qualifications, and (for Workers) conduct a background check through an FCRA-compliant consumer reporting agency. Use of the Service in any role except prospective applicant is conditioned on completing Platform's verification steps and acceptance of the role-specific agreement.

3.3. Platform may refuse to register, may suspend, or may close any account that we reasonably determine is inactive, duplicative, fraudulent, in violation of these Terms or the law, or operationally not aligned with the Service's purpose.

4. User Content

4.1. "User Content" means anything you upload, submit, post, transmit, or otherwise make available through the Service, including campaign briefs, task instructions, submitted photos and videos, notes, GPS pins, profile information, agreement signatures, and reviews.

4.2. You retain ownership of your User Content. The licenses you grant to Platform, other users, and (where applicable) Clients are governed by your role-specific agreement (Worker Agreement Section 10 or Client Services Agreement Section 7) and, in the absence of a role-specific agreement, by Section 4.3 of these Terms.

4.3. Default License to Platform. You grant Platform a worldwide, royalty-free, non-exclusive, sublicensable license to host, store, copy, transmit, modify (solely for technical purposes), display, and use User Content as reasonably required to operate, secure, and improve the Service, to respond to legal process, and to enforce these Terms.

4.4. Representations. By submitting User Content, you represent and warrant that (a) you own or have all necessary rights and consents to upload it, (b) it does not violate any third party's intellectual property, right of publicity, contract, or other right, and (c) it complies with these Terms and applicable law.

5. Prohibited Conduct

You agree not to:

5.1. Use the Service for any unlawful purpose, or in furtherance of any unlawful act, including conduct that would violate federal, state, or local advertising, anti-discrimination, fair-housing, consumer-protection, or marketing-licensure laws.

5.2. Submit, distribute, or post any content that is illegal, defamatory, fraudulent, infringing, obscene, harassing, threatening, or designed to deceive.

5.3. Submit any falsified GPS data, falsified or staged proof of work, or any work product that misrepresents the location, time, or fact of performance.

5.4. Impersonate any person or entity, or misrepresent your affiliation with a person or entity.

5.5. Solicit or use other users' personal information outside the Service for any purpose other than the engagement (including off-platform recruitment of Workers in violation of the Non-Circumvention provisions in the Worker Agreement or Client Services Agreement).

5.6. Reverse engineer, decompile, scrape, harvest, mass-download, or interfere with the operation, security, or integrity of the Service.

5.7. Use the Service to send unsolicited bulk communications, including SMS, email, or other channels, except (a) within the scope of an accepted campaign and (b) consistent with the TCPA, CAN-SPAM Act, and Arizona Telephone Solicitations Act (A.R.S. § 44-1271 et seq.).

5.8. Engage in harassment, threats, discrimination based on protected class, or other abusive conduct toward another user, a Platform employee, or a third party encountered during the performance of a task.

5.9. Distribute or facilitate the distribution of any printed marketing material in violation of (a) the USPS mailbox rule, 18 U.S.C. § 1725, (b) Arizona trespass, A.R.S. §§ 13-1502 / 13-1503 / 13-1504, (c) Arizona littering, A.R.S. § 13-1603, (d) the Fair Housing Act, 42 U.S.C. § 3604(c), (e) any applicable municipal solicitor/peddler/handbill ordinance, or (f) the Field Operations Manual incorporated into the Worker Agreement.

5.10. Submit content for distribution that promotes products or services in any of the Restricted Content categories without first disclosing the category to Platform: cannabis (recreational or medical), CBD/hemp, firearms, ammunition, gambling, payday/title loans, debt relief, cryptocurrency or NFTs, multi-level marketing, dietary supplements, weight-loss or "miracle" health products, political advocacy, adult entertainment, escort or massage services, tobacco/vape, alcohol promotion to specific addresses, and any other category designated on Platform's published Restricted Content list.

5.11. Attempt to circumvent, disable, or otherwise interfere with any security feature of the Service, including authentication, access controls, or content protection.

5.12. Engage in conduct that, in Platform's reasonable judgment, exposes Platform, Clients, Workers, or third parties to legal liability or reputational harm.

6. Geographic Scope and Service Availability

6.1. The Service is operated from Arizona for distribution and creative services performed primarily in Maricopa County, Arizona, with selective coverage elsewhere as published from time to time on our coverage page.

6.2. We do not represent that the Service is appropriate or available outside the United States. If you access the Service from outside the United States, you do so on your own initiative and are responsible for compliance with local law.

6.3. Service-area limitations. Platform may decline campaigns in jurisdictions where Platform does not currently maintain operational coverage, where required permits are not held, or where the underlying law makes the contemplated activity uneconomical or unlawful.

7. Do-Not-Knock and Opt-Out Registry

7.1. Residents of any address served by OSOM Street Team distribution may request inclusion on Platform's internal do-not-distribute list by completing the opt-out form at [CONFIRM WITH COUNSEL: opt-out URL] or by sending a written request to info@osomtalent.com that includes the property's street address, city, ZIP, and (if known) the requester's name.

7.2. Inclusion in the list takes effect within 10 business days. The list remains in effect indefinitely unless the requester withdraws it in writing. Inclusion in Platform's list does not substitute for inclusion in a city-, county-, or HOA-operated registry, which the requester may also wish to use.

7.3. Platform will scrub assignment routes against the internal list and against any publicly available municipal or HOA registry to which Platform has access.

7.4. The list operates per address, not per resident. A new resident at an address on the list may request removal upon proof of residence.

8. Payments and Fees

8.1. Clients pay campaign fees and Platform service fees as described in the Client Services Agreement and the applicable campaign brief.

8.2. Workers are paid as described in the Worker Agreement. Platform does not withhold taxes from Worker payments except as expressly required by law and reports payments via IRS Form 1099-NEC where the calendar-year threshold is met ($2,000 effective tax year 2026).

8.3. Payment Processors. Payments are processed by third-party payment processors (such as Stripe). Your use of Service payment functionality is subject to the processor's terms of service, which you accept by using the Service.

8.4. Refunds. Refunds for Clients are governed by the cancellation provisions in the Client Services Agreement.

8.5. Sales Tax. Platform charges and remits applicable Arizona Transaction Privilege Tax on the taxable portion of fees. You are responsible for any tax independently owed by you.

9. Termination

9.1. By You. You may terminate your account at any time through the Service's account-settings page or by writing to info@osomtalent.com. Termination does not relieve you of obligations accrued before termination.

9.2. By Platform. Platform may suspend or terminate your account at any time, with or without notice, for (a) actual or suspected violation of these Terms, the Worker Agreement, the Client Services Agreement, the Community Guidelines, or applicable law; (b) prolonged inactivity (more than [CONFIRM WITH COUNSEL: N, recommend 18] consecutive months); (c) operational, safety, or compliance reasons; or (d) any other reason in Platform's reasonable discretion.

9.3. Effect of Termination. Upon termination, your right to access the Service ends. Platform may retain certain information after termination as required by law, for audit and regulatory purposes, or as described in the Privacy Policy.

9.4. Survival. Sections 4 (User Content licenses already granted), 5 (Prohibited Conduct, as to liability for prior conduct), 8 (Payments, as to amounts owed), 10, 11, 12, 13, 14, and 15 survive termination.

10. Disclaimers and Limitations of Liability

10.1. AS-IS. THE SERVICE AND ALL CONTENT, FEATURES, AND MATERIALS PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10.2. No Endorsement of User Content. Platform does not endorse, verify (beyond the verification described in Section 3.2 and the role-specific agreements), or assume responsibility for User Content. You interact with other users at your own risk.

10.3. No Liability for Third Parties. Platform is not responsible for the conduct of Clients, Workers, end recipients of flyers, payment processors, background-check vendors, or other third parties.

10.4. Cap on Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLATFORM'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO OR EARNED THROUGH PLATFORM IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $500.

10.5. No Indirect Damages. PLATFORM SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOST GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.

10.6. Exceptions. The caps and exclusions in this Section 10 do not apply to (a) Platform's gross negligence, willful misconduct, or fraud, or (b) liabilities that, under applicable Arizona law, cannot lawfully be limited or excluded.

10.7. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. In those jurisdictions, the limitations apply only to the maximum extent permitted by law.

11. Copyright; DMCA Designated Agent

11.1. Platform respects the intellectual property rights of others and expects users to do the same. If you believe content on the Service infringes your copyright, send a notice that satisfies the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)) to Platform's registered designated agent:

OSOM Talent DMCA Designated Agent [CONFIRM WITH COUNSEL: name] 515 E Grant St, Suite 150, Phoenix, AZ 85004 Email: info@osomtalent.com Phone: 833-652-6766

11.2. A valid DMCA notice must include: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing and reasonably sufficient information to permit Platform to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that use of the material is not authorized; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the owner.

11.3. Platform will respond to valid notices in accordance with the DMCA. Users may submit counter-notices under 17 U.S.C. § 512(g). Platform will, in appropriate circumstances, terminate accounts of users who are repeat infringers.

11.4. Registration. Platform's designated agent is (or will be) registered with the U.S. Copyright Office at https://www.copyright.gov/dmca-directory/.

12. Trademarks and Branding

12.1. "OSOM Talent," "OSOM Street Team," and related logos and design marks are trademarks of OSOM Talent LLC. You may not use them without our prior written consent, except in accurate and non-misleading reference to the Service (e.g., "I'm a Worker on the OSOM Talent platform").

12.2. All trademarks of third parties (including Client trademarks) belong to their respective owners.

13. Mutual Arbitration Provision

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND OSOM TALENT TO RESOLVE DISPUTES BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT OR THROUGH CLASS OR REPRESENTATIVE ACTIONS. YOU MAY OPT OUT WITHIN 30 DAYS OF FIRST AGREEING TO THESE TERMS AS DESCRIBED IN SECTION 13.13.

13.1. Agreement to Arbitrate. You and Platform agree to this Mutual Arbitration Provision (the "Provision"), which is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16 (the "FAA"). The Provision requires arbitration of any and all disputes arising out of or relating to these Terms, your use of the Service, or your relationship with Platform, including contract, tort, statutory, fraud, misrepresentation, and equity claims.

13.2. Forum. Arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, if applicable, its Consumer Arbitration Rules or Mass Arbitration Supplementary Rules. The AAA rules are available at https://www.adr.org.

13.3. Location. Arbitration shall take place in Maricopa County, Arizona, except that at a Worker's or Client-individual's election, arbitration may take place in the county where Worker or Client-individual resides if within Arizona, or at a mutually agreed location within 45 miles of residence. The arbitrator may conduct proceedings by telephone or videoconference for convenience.

13.4. Informal Resolution. Before initiating arbitration, the initiating party shall offer to confer with the other party informally, in writing first, and by telephone or video at the other party's option, for at least 30 days to resolve the dispute.

13.5. Fees. Subject to the AAA rules in effect, Platform shall pay administrative and arbitrator fees that exceed the equivalent court filing fee for Workers and individual Consumer Clients. For business Clients, fees are allocated under the AAA Commercial Rules.

13.6. Coverage of Related Parties. This Provision extends to disputes between you and Platform's third-party service providers (including background-check vendors, payment processors, identity verification vendors, and Clients, in each case where the dispute arises from such party's role in the Service).

13.7. Sexual Assault / Sexual Harassment Carve-Out. Pursuant to the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021 (9 U.S.C. § 402), an individual claim of sexual assault or sexual harassment may be brought in court at the claimant's election, notwithstanding any provision of this Provision to the contrary.

13.8. Injunctive-Relief Carve-Out. Either party may bring a court action for preliminary injunctive or equitable relief to protect intellectual property or confidential information pending the arbitrator's decision.

13.9. Small Claims Carve-Out. A party may bring an individual claim within the jurisdictional limits of small-claims court in the small-claims court for that party's place of residence or business.

13.10. Mass Arbitration. Where 25 or more substantially similar arbitration demands are filed by or coordinated by the same law firm against Platform within a 90-day period, the AAA Mass Arbitration Supplementary Rules apply. The administrator may assign up to 50 substantially similar demands to the same arbitrator for efficient case management; that assignment does not convert individual arbitrations into a class proceeding.

13.11. Delegation. The arbitrator (not a court) shall have exclusive authority to resolve disputes about the formation, scope, applicability, enforceability, or waiver of this Provision, except disputes about the validity, scope, or enforceability of Section 14 (Class Action Waiver), which shall be decided by a court.

13.12. Confidentiality of Arbitration. All arbitration proceedings shall be confidential, except as required by law or to enforce or challenge an award.

13.13. 30-Day Right to Opt Out. You may opt out of this Provision (Sections 13.1–13.12) and Section 14 by sending a written opt-out notice postmarked within 30 days of your first agreement to these Terms. The notice must include your full name, address, email registered with the Service, and a clear statement that you are opting out of arbitration and the class action waiver. Send to: General Counsel, OSOM Talent LLC, 515 E Grant St, Suite 150, Phoenix, AZ 85004 OR by email to info@osomtalent.com. Opting out has no effect on your eligibility for the Service. A subsequent version of these Terms does not reset the opt-out window, your original opt-out remains effective for all future versions.

13.14. Survival. This Section 13 and Section 14 survive termination of these Terms.

14. Class, Collective, and Representative Action Waiver

14.1. You and Platform agree that any claim shall be brought solely in an individual capacity, and not as part of a class, collective, or representative action. The arbitrator shall have no authority to consolidate the claims of more than one party or to entertain any class, collective, or representative action.

14.2. If a court determines that this waiver is unenforceable as to a particular claim, that claim shall be severed and may proceed in court; the remainder of these Terms shall continue in arbitration.

14.3. This waiver preserves your right to bring an individual claim for public injunctive relief in court (e.g., consistent with McGill v. Citibank, N.A., 393 P.3d 85 (Cal. 2017), where applicable).

14.4. Litigation Class Action Waiver (Operating Independently). If for any reason Section 13 is unenforceable as to a particular claim, you and Platform nevertheless agree that any litigation of such claim shall proceed solely in the individual capacity of the named parties. This Section 14.4 operates independently of Section 13 and survives any finding that Section 13 is unenforceable.

15. Governing Law, Venue, Severability, and Notices

15.1. Governing Law. These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles. The FAA governs Sections 13 and 14.

15.2. Venue. Any judicial action permitted under these Terms shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you irrevocably consent to personal jurisdiction and venue there.

15.3. Severability. If any provision of these Terms is held unenforceable, the remainder shall continue in full force and effect, except as expressly provided in Section 14 regarding the Class Action Waiver.

15.4. No Waiver. No failure or delay by Platform in enforcing any provision shall constitute a waiver.

15.5. Entire Agreement. These Terms, together with the Privacy Policy, the role-specific agreement applicable to you (Worker Agreement or Client Services Agreement), and the Community Guidelines, constitute the entire agreement between you and Platform with respect to your use of the Service.

15.6. Notices to You are deemed given when sent to the email address associated with your account.

15.7. Notices to Platform must be sent to info@osomtalent.com with a copy by first-class mail to OSOM Talent LLC, Attn: Legal, 515 E Grant St, Suite 150, Phoenix, AZ 85004.

Marketplace, Payments, and Platform Features (2026 Update)

This section was added to cover features introduced as the platform expanded. It is pending counsel review and should be integrated into the numbered sections above on final review.

M.1 Marketplace role. OSOM operates an online marketplace that connects clients with independent talent and partner companies. OSOM is not the employer of talent, is not a party to the service performance between a client and talent, and does not guarantee any particular talent, outcome, or result. Talent and partners are independent contractors.

M.2 Booking, deposits, and payments. Bookings are paid through our third-party processor (Stripe). Unless stated otherwise, a deposit (typically 50 percent) confirms a booking and the balance is due as disclosed at checkout. The total price, deposit, and cancellation terms are shown before payment. By paying, you authorize the charge and agree to the cancellation policy presented. For some bookings (for example a direct booking of an individual worker), the price is computed automatically from the talent's listed rates plus our service fee and is shown to you before you pay; you pay the deposit to request or confirm the booking.

M.2a Saved payment method and automatic balance. When you pay a deposit, you authorize OSOM and its processor to securely store your payment method (we do not store full card numbers) and to automatically charge the remaining balance to that payment method when the booking is completed, with no further checkout step, for an individual worker after the worker checks out on site with proof of work, and for a partner crew after the event has taken place. We email a receipt for each charge. If a saved payment method is declined, we will notify you and provide a secure link to update it and complete the balance. You may contact us to update or remove a saved payment method at any time, subject to amounts already owed.

M.3 Cancellations and refunds. Cancellations and refunds are governed by the Cancellation Policy published on the site, which is incorporated by reference. In general, a deposit is refundable within a short grace window after it is paid and is otherwise applied as liquidated damages or, at OSOM's discretion, toward a rescheduled booking; if talent or a partner fails to perform, OSOM offers a comparable replacement first at the same booked price (a substitution never increases the price you accepted; if you decline the substitution before the event, the refund remedy applies), and otherwise refunds amounts paid for the unperformed work; force-majeure events may be rescheduled.

M.4 Worker and partner payouts. Talent and partners receive payouts through the processor's connected-account system, which collects their tax information and may issue tax forms. Payout timing and eligibility are as described at onboarding. Referral rewards, where offered, are credited per the referral program terms and may be reportable income.

M.5 Ratings, reviews, and content. Clients may rate and review talent and the service. You are responsible for your reviews, which must be truthful and lawful; OSOM may remove content that is unlawful, defamatory, or violates these Terms. Reviews and ratings may be displayed publicly. Sample or illustrative testimonials, where shown, are conspicuously labeled.

M.6 Messaging and anti-circumvention. In-app messaging is provided to coordinate booked work. You must not use messaging or contact information obtained through the Service to arrange or solicit transactions off the platform that circumvent OSOM, and you must not harass, threaten, or send unlawful content. OSOM may store messages and may suspend access for violations.

M.7 Text messages (SMS). By providing a mobile number and opting in, you consent to receive transactional texts and, where separately opted in, promotional texts. Message and data rates may apply. Reply STOP to opt out of promotional texts and HELP for help. Consent to promotional texts is not a condition of any purchase.

M.8 Phone line and AI assistant. Our public phone line is answered by an automated assistant and may be recorded with notice at the start of the call. Estimates provided by phone or by any automated assistant are non-binding quotes, not contracts; bookings are confirmed only through the in-app payment flow.

M.9 Partner bookings. Bookings of partner companies are subject to these Terms, the Cancellation Policy, and any partner-specific terms presented at checkout. The partner is responsible for its own personnel.

M.10 Identity verification and background checks (where offered). Where OSOM offers identity verification or an optional background check, it is performed by a third-party vendor; any "verified" or "checked" badge reflects only the specific check performed on the date shown, is not a guarantee of safety, and is one input only. Clients remain responsible for their own engagement decisions. OSOM does not endorse or vouch for any talent.

M.11 Chargebacks and payment disputes. If you believe a charge is incorrect, contact info@osomtalent.com before initiating a chargeback so we can resolve it directly. You agree not to dispute or charge back legitimate charges for services that were delivered, or a deposit that was forfeited under the Cancellation Policy. OSOM retains records evidencing service, which may include the booking record, your acceptance of these Terms and the Cancellation Policy, GPS check-in and check-out, timestamped proof of work, and messaging, and may submit that evidence to the card network in response to a dispute. Charges reversed in bad faith, and any related fees, remain payable, and repeated or fraudulent chargebacks may result in suspension of your account.

M.12 Self-reported profile information; languages. Talent and partner profile details, including categories, rates, equipment, specialties, availability, and languages spoken, are self-reported by the talent or partner. OSOM does not independently verify language proficiency or other self-reported attributes and makes no warranty regarding them. If a specific capability (such as a particular language) matters for your event, confirm it directly with the talent before or at booking.

16. Modification

16.1. Platform may modify these Terms from time to time. Material changes will be announced at least 30 days before they take effect by email to the address on file and by an in-app notice. Continued use of the Service after the effective date constitutes acceptance.

16.2. No retroactive arbitration changes. No modification to Section 13 or Section 14 shall apply retroactively to any claim that arose before the modification's effective date, and your prior opt-out (if any) remains effective for all future versions.

17. Communications and Electronic Notices

17.1. You consent to receive notices and other communications from Platform electronically (by email, in-app, and SMS to the number you register), and to the use of electronic signatures, consistent with the Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq.) and the Arizona Electronic Transactions Act (A.R.S. § 18-101 et seq.).

17.2. You may withdraw consent to electronic communications by writing to info@osomtalent.com, in which case Platform may discontinue your ability to use the Service.

18. Contact

OSOM Talent LLC 515 E Grant St, Suite 150, Phoenix, AZ 85004 Email (general): info@osomtalent.com Email (privacy): info@osomtalent.com Email (legal): info@osomtalent.com Email (DMCA): info@osomtalent.com Email (opt-out from distribution): info@osomtalent.com

END OF TERMS OF SERVICE, v1.0-DRAFT `[ATTORNEY REVIEW REQUIRED BEFORE PRODUCTION USE]`